cccaDialerTalkingAgents
For an agent campaign, the dialer places calls to customers and transfers those customer calls to agents. The talking agents object indicates how many agents are currently talking in the monitored campaign skill group.
Table columns
15 objects| Oid | Name | Access | Type |
|---|---|---|---|
| 1.3.6.1.4.1.9.9.473.1.3.10.1.1 | cccaDialerCampaignMgrName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.10 | cccaDialerCallAttemptsPerSec | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.11 | cccaDialerConfiguredPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.12 | cccaDialerBusyCustomerPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.13 | cccaDialerBusyReservationPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.14 | cccaDialerIdlePorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.15 | cccaDialerBlockedPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.2 | cccaDialerCampaignMgrStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.3 | cccaDialerCtiServerAName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.4 | cccaDialerCtiServerBName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.5 | cccaDialerCtiServerStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.6 | cccaDialerMediaRouterStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.7 | cccaDialerQueueDepth | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.8 | cccaDialerAvgQueueTime | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.9 | cccaDialerTalkingAgents | readonly | Gauge32 |
Used by conformance groups
1 objects- 1.3.6.1.4.1.9.9.473.2.2.16 cccaDialerTableGroup