cccaDialerCtiServerBName
The dialer CTI server B name object holds the host name or IP address of the contact center application CTI server side B functional component which this dialer is dependent upon. The dialer connects to the CTI server to monitor skill group statistics (to choose an agent) and execute call control once an available agent is selected.
Table columns
15 objects| Oid | Name | Access | Type |
|---|---|---|---|
| 1.3.6.1.4.1.9.9.473.1.3.10.1.1 | cccaDialerCampaignMgrName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.10 | cccaDialerCallAttemptsPerSec | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.11 | cccaDialerConfiguredPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.12 | cccaDialerBusyCustomerPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.13 | cccaDialerBusyReservationPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.14 | cccaDialerIdlePorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.15 | cccaDialerBlockedPorts | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.2 | cccaDialerCampaignMgrStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.3 | cccaDialerCtiServerAName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.4 | cccaDialerCtiServerBName | readonly | InetAddressDNS |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.5 | cccaDialerCtiServerStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.6 | cccaDialerMediaRouterStatus | readonly | CcaComponentStatus |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.7 | cccaDialerQueueDepth | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.8 | cccaDialerAvgQueueTime | readonly | Gauge32 |
| 1.3.6.1.4.1.9.9.473.1.3.10.1.9 | cccaDialerTalkingAgents | readonly | Gauge32 |
Used by conformance groups
1 objects- 1.3.6.1.4.1.9.9.473.2.2.16 cccaDialerTableGroup