CcvpServiceType

• Base type Enumeration

This syntax is used to identify the type of Customer Voice Portal service. A CVP solution includes at least one, but probably multiple, of the following services. 'sip': SIP Service: The CVP SIP service acts as an active intermediary for a call, communicating with both the source and destination legs of the call, and providing 3rd party call control capabilities on behalf of a routing engine. 'h323': H.323 Voice Browser Service: The CVP H.323 service interacts with the CVP IVR service to relay call arrival, departure and transfer instructions between it and other H.323 devices in the network. 'ivr': Interactive Voice Response (IVR) Service: The CVP IVR service is responsible for creating the VXML pages which implement the CVP microapps based on instructions received from the ICM. 'icm': Intelligent Contact Management (ICM) Interface Service: The CVP ICM service is responsible for all communication between CVP components and ICM. 'reporting': Reporting Service: The CVP Reporting service receives reporting events from the CVP IVR service, the CVP SIP service, and the CVP VoiceXML service. 'vxml': Voice XML Service: The Voice XML service affords standalone applications the ability to forward reporting events to a CVP reporting server, and to make ancillary routing requests and exchange call context information with an ICM, if one is present.