CccaComponentType

  • Base type Enumeration

This syntax is used to identify the type of enterprise contact center application functional component. 'router': A router provides intelligent routing of inbound contacts to contact center agents. 'logger': The logger maintains the configuration and real- time data store. 'distAW': A distributor AW manages a historical database server that serves one or more reporting clients. 'pg': A peripheral gateway provides an interface to one or more peripherals, e.g. a PBX, an ACD or a VRU. 'cg': A CTI gateway is the solution integration point for desktop CTI clients. 'ctios': A CTI object server is an intelligent, scalable server for desktop CTI clients.

Possible values

6 objects
Number Name
1 router
2 logger
3 distAW
4 pg
5 cg
6 ctios