CallHomeMsgFormat

• Base type Enumeration

Call Home Message format. xml (1) - XML (Extensible Markup Language) - encoded. fullText (2) - Plain text without any encoding. shortText (3) - Short text without any encoding The context of the Call Home message depends on the message. In general, all the Call Home message is sent with following information : 'Subject : System Notification from ' 'TimeStamp :' 'Message Name :' 'Message Type :' 'Level :' 'Message Device ID :' 'Customer ID :' (optional) 'Contract ID :' (optional) 'Site ID :' (optional) 'Server ID :' 'Message Description :' 'Device Name :' 'Contact Name :' 'Contact email :' 'Contact Phone :' (optional) 'Street Address :' (optional) 'Model Name :' 'Serial Number :' 'Part Number :' 'Chassis Hardware Version :' 'Supervisor Software Version :' Following information are required only if a hardware event caused the Call Home message : 'Affected FRU' 'Affected FRU Serial Number' 'Affected FRU Slot :' 'Affected FRU Hardware Version :' 'Affected FRU Software Version :' Following is required for all the messages : 'Command Output :' The command output may depend on the implementation and severity of the Call Home message. But at minimum, following information which are contained in the output of the CLI commands must be included. - Hardware model - software version - context information explaining the state of the device. - uptime - brief inventory information The exact format depends on the format type chosen. For 'xml', the above information is encoded in the XML format. For 'fullText', above information is sent out in plain text. For 'shortText', only following information is provided in plain text: 'Subject : System Notification from ' 'Device Id : ' 'TimeStamp : ' 'Error Message : ' 'Severity Level :' .